Virginia Premier Health Plan, Inc.

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Digital Business Systems Analyst III

Digital Business Systems Analyst III

Job Locations 
US-VA-Richmond
Job ID 
2017-4117

Job Description

Overview

The Digital Business Systems Analyst III position is responsible for supporting the company’s online web portals for its members and providers. This position will be responsible for vendor management and will lead the implementation of new portals and new portal features.  The digital business analyst is a member of the Web Technologies team, which supports SharePoint, SQL Reporting Services, Project Server, and Virginia Premier’s websites and web portals.  This position may assist with the support of any of the technologies managed by the team.

Responsibilities

  • Support of our online web portals used by members, providers and other outside vendors
  • Vendor relationship management - maintain relationships with 3rd party vendor’s technical support
  • Serve as a project lead on portal and web projects
  • Work closely with the business to develop business and functional requirements for web and web portal projects
  • Effectively facilitate requirements-gathering sessions with end users, perform gap analysis: as is vs. to be, collect, analyze and document existing and new business requirements, translate business requirements into a solution design (functional and technical requirements documents).
  • Work closely with developers, vendors and end users to ensure technical compatibility and end user satisfaction.
  • Implement, configure, test and provide post implementation support of web portals
  • Conduct end-to-end business process analysis and identify and implement improvements
  • Coordinate testing and assist users with building test cases
  • Document and flow chart key processes
  • Other duties as assigned

Qualifications

MINIMUM EDUCATION REQUIREMENTS

 

  • BA/BS degree in Information Systems, Computer Science, or related field preferred, or commensurate experience in lieu of degree

SPECIAL KNOWLEDGE AND/OR SKILLS

  • Experience supporting web portals
  • Experience supporting mobile applications is a plus
  • Experience with HTML, CSS, and JavaScript
  • Experience in supporting end-users in a corporate environment
  • Experience with single sign-on (SSO), such as SAML 2.0, is a plus
  • Experience with web servers, such as Microsoft IIS and Apache
  • Experience working with Project Management software
  • Knowledgeable of web services
  • Demonstrated knowledge of software development life cycle (SDLC) methodologies
  • Knowledgeable of Microsoft SQL, SSIS, SSRS
  • Excellent communication skills – oral, written and presentation.
  • Proven ability to work independently while managing multiple tasks and deadlines
  • Familiarity with key managed care functions including claims, enrollment, and Medical Management is a plus

WORK BACKGROUND/EXPERIENCE

 

  • Minimum of 7 years working in Information Systems
  • Minimum of 4 years working with web technologies
  • Minimum of 3 years working with web portals
  • Experience leading projects

PHYSICAL REQUIREMENTS

 

  • Physical health sufficient to meet the ergonomic standards and demands of the position

 

About Us

Virginia Premier Health Plan, Inc. is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 

 

We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  

 

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

 

Our mission is to inspire healthy living within the communities we serve!

 

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