Virginia Premier Health Plan, Inc.

Have you applied with us before?

Transportation Dispatcher

Transportation Dispatcher

Job Locations 
US-VA-Glen Allen
Job ID 

Job Description


This position is responsible for completing schedules and ensuring that member transports are accomplished in a safe, efficient and timely manner.  


  • PLEASE NOTE:  This role is Full-Time, Monday - Friday, 40 hrs/week...MUST be available anywhere from 5:00AM  - 8:00PM...MUST be able to work any shift within that range for a two month period at a time, shift rotates every two months
  • Ensure the coordination and implementation of timely, efficient and cost-effective transportation services by Premier vendors.
  • Route transports in a manner that will decrease member wait time and be limited to no more than thirty (30) minutes following an appointment
  • Comply with company policies and procedures
  • Create schedules for company drivers and external vendors
  • Serve as liaison between transportation and other VA Premier Health Plan Departments
  • Provide excellent customer service to clients scheduling transportation and inquiring about previously scheduled transportation



  • High school diploma or equivalent required


  • Valid driver’s license issued in the Commonwealth of Virginia
  • License in good standing
  • Must have Positive Points on your driving record
  • Ability to read a city street map and develop an effective schedule
  • Solid knowledge and familiarity with the local and surrounding area
  • Good interpersonal skills
  • Good driving skills


  • Excellent driving record
  • Must be able to demonstrate good communication skills
  • 1 Year Dispatching experience preferred
  • Experience with scheduling software preferred
  • Computer proficiency required


  • Physical health sufficient to meet the ergonomic standards and demands of the position.



About Us

Virginia Premier Health Plan, Inc. is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 


We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE


Our mission is to inspire healthy living within the communities we serve!



Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.