Virginia Premier Health Plan, Inc.

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Total Rewards Coordinator

Total Rewards Coordinator

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Job Description


The Total Rewards Coordinator partners with compensation and benefits team members on a variety of special projects and activities.  Is primarily responsible for HRIS data administration by effectively and efficiently entering, maintaining, auditing, processing sensitive personnel data including compensation.


  • The Total Rewards Coordinator is mainly responsible for HRIS data administration by effectively and efficiently entering, maintaining, processing and reporting personnel data including compensation.
  • Processes the various compensation strategies with the direction of the Total Rewards Manager.
  • The Total Rewards Coordinator is responsible for managing our electronic record system Docufree which includes scanning and day-to-day maintenance of information within the Docufree system.
  • Due to complexity of processes or sensitivity of data, enters job related actions and status changes that are not entered through associate self-service hiring and benefits automated processing, or Talent and Acquisition Team.
  • Ensures data integrity and assists with resolution of issues through research, communication, collaboration and problem solving.
  • Responsibilities include reviewing documents submitted requesting changes in pay rates, jobs, departments, locations, etc., and adding HR specific data, including pay increases.
  • Maintains and processes I-9 and e-verify process, OIG, SAM, Nursing Licenses process for all locations.
  • Responsible for responding to employee verifications.
  • Maintains company organizational chart through HRIS system.
  • Provides HRIS data support for Payroll, Talent and Acquisition, all associate end-users and members of management.
  • Works with HR Systems Help Desks for system issues, transmission of data interface files to vendors, data feeds, and upgrades to system.
  • Resolves questions and concerns of HR system users.
  • Uses functional and technical knowledge to provide end-users with general guidance and informal training as needed. Assists with creating formal internal training tools and process manuals.
  • Partners with associates in the functional areas of compensation, benefits, HRIS, payroll and accounting on a variety of compensation and benefits related special projects and activities.
  • Word and data processes salary and benefit administration documents, communications, and tracks processes: job descriptions, incentive plans, job evaluation decisions, salary structure adjustments, performance reviews.
  • Responds to internal requests for information by running existing queries and using documents created in Microsoft office applications.
  • Provides back up for other HR associates, such as, answering associate’s compensation and benefits questions, mass mailings, and ad hoc projects.
  • All other duties as assigned.



  • Bachelor’s Degree in Business, Human Resources or a related field


  • Knowledge of human resources and training practices and principles
  • Knowledge of state and federal employment laws and human resources/training/organizational development fundamentals
  • Solid PC skills including proficiency in Microsoft Office
  • Ability to develop and facilitate training
  • Strong verbal, written, presentation and interpersonal communication skills
  • Excellent interpersonal and customer service skills; consistently pleasant during interactions, welcoming, helpful and diplomatic
  • Computer savvy and has enthusiasm for providing high quality data services; data entry accuracy and productivity, maintaining data, and developing better systems and related processes.
  • Strong organization and time management competencies; ability to be flexible, manage multiple priorities and meet deadlines in a fast paced and changing environment


  • A minimum of 3-6 years of HRIS software experience and high volume data entry processing of human resources operations transactions and data requirements.


  • Physical health sufficient to meet the ergonomic standards and demands of the position.

About Us

Virginia Premier Health Plan, Inc. is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 


We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE


Our mission is to inspire healthy living within the communities we serve!

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