Virginia Premier Health Plan, Inc.

Have you applied with us before?

Clinical Trainer

Clinical Trainer

Job Locations 
Job ID 

Job Description


The Clinical Trainer will be responsible for designing, developing, delivering, and evaluating training materials that maximize employees’ and the organization’s overall effectiveness, performance, and service to multiple customers.   This position will facilitate employee training, and manage training initiatives and projects. This position will work closely with the clinical staff in educating new and existing employees on systems training and processes.  This position will be integrated in the clinical department, and will be responsible for department specific tasks.  


  • Facilitate new employee and on going training classes for clinical employees
  • Design and develop training manuals, leaders’ and participants’ guides based on adult learning methods and interactive training methodologies
  • Design training communications and job aids
  • Manage training initiatives and projects
  • Oversee logistics for training sessions, such as scheduling and preparing materials
  • Perform administrative work in the coordination of Continuing Education courses and programs
  • Perform department specific tasks (e.g. workload)




  • Associate’s Degree preferred
  • Active, valid, maintained & unrestricted licensed clinical professional to include LPN, LCSW or RN



  • Strong facilitation, design, and development skills
  • Excellent verbal and written communication skills
  • Ability to professionally communicate opportunities to trainees and management
  • Commitment to continuously learning and developing self and others
  • Experience documenting processes
  • Professional in mannerisms and/or ability to conduct oneself in a business culture with a dynamic company and work group
  • Ability to accept and incorporate developmental feedback
  • Proficient in MS Word, Excel and PowerPoint.  Visio and Publisher desirable
  • This positon will be eligible for part time work from home and will require the ability to travel as needed



  • Demonstrated experience designing training tools or conducting training
  • Experience with VCUHS Health Plan Division computer system tools (e.g. GE/IDX, CCMS, Interqual) or comparable system/tools preferred
  • Experience with VCUHS Health Plan Division operational processes (e.g. medical management processes, etc.) or comparable operational processes preferred
  • Prior training experience in health insurance industry is preferred
  • Prior experience designing computer-based training or systems training is an asset
  • Experience using a variety of media to enhance facilitation
  • Previous experience working in a Managed Care setting preferred (e.g. Medicare/Medicaid)
  • Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position



Physical health sufficient to meet the ergonomic standards and demands of the position.


About Us

Virginia Premier is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 


We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE


Our mission is to inspire healthy living within the communities we serve!



Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.