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Transportation Driver II

Transportation Driver II

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Job Description


A Transportation Driver II is responsible for providing VPHP members with safe and efficient transportation to and from their medical appointments, health and wellness events, and educational sessions. Also for the safety and maintenance upkeep of the company owned vehicles.


Member Operations

As a managed care organization, the areas within Member Services play a major role for our members. Our ability to enroll and then welcome our members, secure their information, answer questions, assign primary care Physician’s and provide transportation to and from appointments is critical to the health and lives of our members.


  • Transport members to and from appointments in a safe, courteous, efficient and timely manner
  • Assist members in and out of van and escorting members to and from facility if necessary
  • Maintain vehicle checklist of van usage, gas expenditures, mileage and bus ticket distribution
  • Notify the supervisor/dispatcher immediately of any accidents, problems with the vans, or issues with members
  • Ensure daily schedule and van checklist are kept secure, and turned in daily
  • Use proper phone/MDT etiquette including confidentiality of member’s protected health information (PHI)
  • Update MDT of all pick-up and drop-offs, no-shows, and cancellations
  • Attend educational and training courses as directed by management staff
  • Daily pre and post operation vehicle inspection
  • Regular maintenance and equipment checks
  • Keeping van neat and clean inside and out
  • Maintain productivity Transportation standards in relation to trips and loaded mileage
  • Attend health fairs, health educational seminars, marketing activities as directed by management staff
  • Conduct duties as assigned by management and related to completed training to aid in the transportation operations as needed, including wheel chair van operation or assisting with dispatch operations.
  • Perform other duties as assigned



  • High School Diploma or equivalent


  • Ability to read roadmaps and operate GPS
  • Excellent driving skills
  • Excellent interpersonal skills
  • Excellent customer service skills
  • Extensive knowledge of VPHP service area including urban and rural areas


  • Experience working with the public
  • Two (2) years previous driving experience to include transporting passengers preferred
  • Positives points on driver’s license
  • Completion of Virginia Premier Health Plan, Inc. training in either Wheel Chair Van Operations or Dispatch Operations


  • Physical health sufficient to meet the ergonomic standards and demands of the position


About Us


Virginia Premier Health Plan, Inc. is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 


We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  


Our mission is to inspire healthy living within the communities we serve!

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