The Contact Center Technologist will have familiarization with the Mitel contact center UCaaS portfolio and assist with design and application of contact center solutions. This position requires building strong working interdepartmental relationships and knowledge of their business, and consulting with various call centers using your industry knowledge of contact center, industry trends and best practices regarding the multiple contact centers.
MINIMUM EDUCATION REQUIREMENTS
SPECIAL KNOWLEDGE AND / OR SKILLS
WORK BACKGROUND / EXPERIENCE
Virginia Premier is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs. Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia.
We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE
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