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Senior Continuous Improvement Consultant

Senior Continuous Improvement Consultant

Job Locations 
US-VA-Glen Allen
Job ID 

Job Description


The Senior Six Sigma IMPROVE Consultant is responsible for assisting process improvement through the organization’s Six Sigma IMPROVE (SSI) program, utilizing process design and improvement skills, as well as proven best practice techniques and team management. The position is also responsible for coaching and training of project teams and project leads throughout the organization, as well as members of the SSI Team.


  • Maintain and encourage a customer (member) focused mindset that is aligned with the needs of the population we serve
  • Collaborate with business units to gather process improvement suggestions
  • Manage multiple project teams in execution of process improvement projects
  • Coach and assist project teams and managers throughout the entire organization on all levels of Six Sigma IMPROVE projects
  • Primarily Lead Green Belt projects inclusive of planning, organizing, and facilitating
  • Lead Rapid Improvement Process (RIP) projects inclusive of planning, organizing, and facilitating
  • Coach teams through Quick Wins
  • Evaluate and monitor project progress to ensure successful project outcomes and escalate when necessary to keep projects on track
  • Apply analytical/quantitative approach to problem solving
  • Ensure usage of standardized project management processes
  • Update monthly project dashboard metrics and project statuses
  • Facilitate and lead Six Sigma and Project Management training
  • Complete other duties as assigned



  • Bachelor's degree in Business, Mathematics, Information Systems and/or related field
  • Green Belt certification



  • Understanding and awareness of key operations throughout the company
  • Proven success in building partnerships with management and leading critical initiatives in collaboration with operations
  • Works well under time constraints with resiliency to change priorities as business needs dictate
  • Strong proficiency in Microsoft Word, OneNote, Minitab, Excel, PowerPoint, Visio and Project
  • Effective soft project management skills: leadership, communication, team building, facilitation, including without authority
  • Complex critical thinking and analytical skills
  • Effective project management
  • Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization
  • Command of Six Sigma methodologies, data analysis, process mapping, process analysis, data collection, and facilitation techniques
  • Understands and can demonstrate knowledge of statistical analysis and statistical concepts
  • End user level knowledge of Microsoft SharePoint
  • Ability to understand information technology tools and collaborate with IT professionals to leverage technologies to improve processes
  • Application of Change Management principles preferred



  • Minimum of 2 years of project/process management experience in leading process improvements efforts from inception, execution through closure
  • Demonstrated hands-on experience in Lean Six Sigma methodologies
  • Health insurance industry experience strongly preferred



  • Physical health sufficient to meet the ergonomic standards and demands of the position

About Us

Virginia Premier is a managed care organization which began as a full-service Medicaid MCO in 1995. Partnered with VCU Medical Systems we strive to meet the needs of the underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable Medicare and Medicaid healthcare programs.  Headquartered in Richmond, VA we also have offices in Roanoke, Tidewater and Bristol with additional satellite locations allowing us to serve over 200,000 members across eighty counties throughout Virginia. 


We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.  


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE


Our mission is to inspire healthy living within the communities we serve!

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