Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.
By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.
At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.
If this sounds like you, read on!
The Member Engagement Representative (MER) is responsible for informing, assisting and educating members enrolled in Virginia Premier Elite Plus (MLTSS) on how to properly use the medical services available to them. The MER position is responsible for receiving inbound and making outbound calls to members. The MER will handle and document all member inquiries, schedule transportation requests, verify eligibility and make necessary referrals and other related issues in an effort to provide information and facilitate and/or coordinate appropriate resolutions. The MER will build and maintain relationships in order to retain members.
MINIMUM EDUCATION REQUIREMENTS
SPECIAL KNOWLEDGE AND/OR SKILLS
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE
Our mission is to inspire healthy living within the communities we serve!