• Dispatcher

    Job Locations US-VA-Glen Allen
    Job ID
    2018-5248
  • About Us

    Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.
    By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.
     
    At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.
     
    If this sounds like you, read on!

    Overview

    This position is responsible for completing schedules and ensuring that member transports are accomplished in a safe, efficient and timely manner.  

    Responsibilities

    • Ensure the coordination and implementation of timely, efficient and cost-effective transportation services by Premier vendors.
    • Route transports in a manner that will decrease member wait time and be limited to no more than thirty (30) minutes following an appointment
    • Comply with company policies and procedures
    • Create schedules for company drivers and external vendors
    • Serve as liaison between transportation and other VA Premier Health Plan Departments
    • Provide excellent customer service to clients scheduling transportation and inquiring about previously scheduled transportation

    Qualifications

    MINIMUM EDUCATION REQUIREMENTS

    • High school diploma or equivalent required

    SPECIAL KNOWLEDGE AND/OR SKILLS

    • Valid driver’s license issued in the Commonwealth of Virginia
    • License in good standing
    • Must have Positive Points on your driving record
    • Ability to read a city street map and develop an effective schedule
    • Solid knowledge and familiarity with the local and surrounding area
    • Good interpersonal skills
    • Good driving skills

    WORK BACKGROUND/EXPERIENCE

    • Excellent driving record
    • Must be able to demonstrate good communication skills
    • 1 Year Dispatching experience preferred
    • Experience with scheduling software preferred
    • Computer proficiency required

    PHYSICAL REQUIREMENTS

    • Physical health sufficient to meet the ergonomic standards and demands of the position 

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

     

    Our mission is to inspire healthy living within the communities we serve!

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