• Clinical Trainer

    Job Locations US-VA-Roanoke | US-VA-Bristol
    Job ID
  • About Us

    Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.
    By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.
    At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.
    If this sounds like you, read on!


    This position will be responsible for designing, developing, delivering, and evaluating training materials that maximize employees’ and the organization’s overall effectiveness, performance, and service to multiple customers.   This position will facilitate employee training, and manage training initiatives and projects. This position will work closely with the clinical staff in educating new and existing employees on systems training and processes.  This position will be integrated in the clinical department, and will be responsible for department specific tasks.


    Medical Management

    Medical Management educates members and empowers them to become active participates in their coordinated health care plans.  This team of knowledgeable professionals in their field provide services to incude Utilization Review, Medical Outreach, Case Management, Disease Management, Credentialing, Social Work as well as Grievance and Appeals.


    • Facilitate new employee and on going training classes for Medical Management employees
    • Design and develop training manuals, leaders’ and participants’ guides based on adult learning methods and interactive training methodologies
    • Design training communications and job aids
    • Manage training initiatives and projects
    • Oversee logistics for training sessions, such as scheduling and preparing materials
    • Perform administrative work in the coordination of continuing education courses and programs
    • Perform department specific tasks (e.g. workload)




    • Associate’s Degree preferred
    • Active, valid, maintained & unrestricted licensed clinical professional to include LPN, LCSW or RN



    • Strong facilitation, design, and development skills
    • Excellent verbal and written communication skills
    • Ability to professionally communicate opportunities to trainees and management
    • Commitment to continuously learning and developing self and others
    • Experience documenting processes
    • Professional in mannerisms and/or ability to conduct oneself in a business culture with a dynamic company and work group
    • Ability to accept and incorporate developmental feedback
    • Proficient in MS Word, Excel and PowerPoint. Visio and Publisher desirable
    • This positon will be eligible for part time work from home and will require the ability to travel as needed



    • Demonstrated experience designing training tools or conducting training
    • Experience with VCUHS Health Plan Division computer system tools (e.g. GE/IDX, care management documentation systems, Interqual) or comparable system/tools preferred
    • Experience with VCUHS Health Plan Division operational processes (e.g. medical management processes, etc.) or comparable operational processes preferred
    • Prior training experience in health insurance industry is preferred
    • Prior experience designing computer-based training or systems training is preferred
    • Previous experience working in a Managed Care setting preferred (e.g. Medicare/Medicaid)
    • Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position



    • Must have valid Driver's license with positive points on DMV record 
    • Subject to Background Check and Drug Screen


    • Physical health sufficient to meet the ergonomic standards and demands of the position




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