• Transportation Account Representative

    Job Locations US-VA-Alexandria
    Job ID
  • About Us

    Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.  By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.
    At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.
    If this sounds like you, read on!


    Provide services in the recruitment and maintenance of a quality transportation provider network in accordance with the corporate plans of Virginia Premier Health Plan, Inc. The Transportation Provider Service Representative is responsible for recruitment of transportation providers, rate and contract negotiations, training and account representation. This position will require 75% travel to provider’s business location (homes or offices).


    • Follows the direction of the Manager, Transportation Support in the implementation of corporate plans for the development and maintenance of a quality transportation provider network based upon the identified needs of the organization.
    • Specifically deals with our Transportation Network and acts as the Subject Matter Expert for transportation issues
    • Participates in the active recruitment and retention of transportation providers.
    • Regularly meets with transportation providers during the negotiating and contracting process
    • Receive and handle all request from potential transportation providers
    • Assists in the submission of completed new provider applications to the Contracting Staff for Credentials processing in accordance with company policies and procedures.
    • Provides prompt and efficient response to transportation providers or provider-related issues with appropriate, objective documentation of concerns, recommendations of resolution, monitoring and re-evaluation.
    • Participates in the development, maintenance and distribution of accurate provider information, lists, and reports within and external to Virginia Premier Health Plan.
    • Participates in the development of transportation manuals, policies and procedures in accordance with Virginia Premier Health Plan.
    • Maintain database of potential providers
    • Must maintain valid Virginia driver’s license and clean driving record with at least +1 points or better.
    • Other duties as assigned



    • Four (4) year college degree from an accredited institution preferred
    • Equivalent experience can be substituted in lieu of a degree


    • Analytical skills – proficient using Microsoft Office including Microsoft Excel
    • Openly and actively communicates information and takes initiative to communicate extensively
    • Ability to handle difficult situations diplomatically
    • Strong time management
    • Effective interpersonal skills, collaboration, and listening skills
    • Ability to build strong relationships within and outside the health plan
    • Detail oriented and strong organization skills
    • Negotiation skills
    • General automotive knowledge a plus 


    • Previous experience in provider services and contracting helpful.
    • Contract and contract negotiation experience
    • Preferably transportation experience in the healthcare industry


    • Physical health sufficient to meet the ergonomic standards and demands of the position.

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE


    Our mission is to inspire healthy living within the communities we serve!


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